‘I am a Head Gardener with a staff of seven full time and three part time but regular gardeners. Although I have a generous amount of money allocated each year for training, I confess to having difficulty in either finding suitable courses, both in terms of suiting my workforce and the needs of the Estate.
The majority of the team are not professional gardeners, but keen and willing individuals, frustrated at not learning a trade. I simply do not have time to teach them myself due to so many others pressures at work.’
Most of your team hold some certificates, such as Spraying and Safe Use type qualifications, standard essentials, yet only required as a general foundation for working within the industry.
I know from many years of experience as a Head Gardener and Gardens Contractor that these ‘bread and butter’ essential certificates are usually required to gain employment in the first place. During Two Way Reviews or Staff Assessments the subject of training is raised, and when questioned regarding their wishes for future training and personal development, the standard answer is usually ‘Chain Saw Ticket’, when in practical terms – whilst these may be desirable within a team – there are only so many times during the course of a working year does a Gardens Department require the skills of a qualified and certificated tree surgeon.
Such qualifications also require the individual holder to be fully equipped with personal protective gear and specialist tools and machines, which, together with additional insurance premiums, may not be justified by their cost when a firm of outside contractors can handle at less expense.
There are a number of courses available from Horticultural Colleges, and these include a wide range of practical subjects, and are often organised and lead by ‘outside specialist lecturers’, as well as by College staff, and involve a standard format, leading to a recognised qualification. These courses are run at certain times during the year, and will have advertised fees which can be budgeted for in your annual departmental financial request.
These courses are programmed, and with advance planning, named individuals within your team may be provided with ample notice when arranging their annual leave.
However, there is a great shortfall in the types of staff training and the needs of the industry. There are many ‘Colleges’ and ‘Schools’ of Garden Design, each offering courses which will earn a certificate of merit or attendance at the end of the period. These may be run by individual designers or groups of design experts (often with their own ‘style’ of design and presentation), and thus offer new designers with plenty of choice.
Landscape Construction is an extremely wide field in which to provide training, and there are several courses offered (see Association of Professional Landscapers for example), and some of these elements may suit your requirements.
As a static business – which is perhaps the best way to look at your Gardens Team – with specific skills required to operate efficiently, and funds available, why not consider employing the services of an external expert to help with your training needs, on site.
As an initial exercise, write down all of the types of skill you thank you need to run your garden in the best possible way. How many individual talents do you require? Not only practical ‘hands on’ skills, but consider wider aspects of training. Perhaps you personally may need training in how to train others? Teachers have special skills than enable them to impart knowledge to others, and it is a good idea to learn how to teach.
Even though you are extremely busy running the department, have you thought about why you are rushed off your feet? Have you considered having training yourself in time management? Working out the actual training needs of your business centre should begin with yourself and other leaders before trying to formulate a staff training programme.
Having produced your own thoughts on the skills requirement schedule, during your staff reviews or perhaps as a general questionnaire pinned to the staff room notice board, add any other requests. Compare the complete list with the training requirements of the department and then start to source the training outlets. Beginning with Colleges, try to design a programme for the coming year.
There will be many individual training requests or wishes for more help and understanding. Call them ‘Practice and Principles’ of the desired skills. Examples may be Establishing Wild Flower Meadows, Shrub Pruning, Creating Rose Gardens, Pruning Wisteria, Fruit Tree Management – the list could go on to become almost a training manual of desirable skills.
There may be a number of individuals living locally who have these skills. They may be found by sharing information with other Head Gardeners, (or retired professionals) and between you establish a network of highly skilled artisans, who will be willing to come into your gardens department and train your staff on site.
There is little doubt that on – site training, where staff are comfortable and fully understand their location and the personal reasons why they are asking questions of the trainer, staff will gain much greater understanding and benefit from the exercise. They will be able to make their own suggestions and discuss their experiences of working on the particular plant (or whatever the case may be) and continue expanding their Continual Personal Development plan.